Average Reviews:
(More customer reviews)I have used this product for 7 weeks. It works fine as a product (which means, for a memory, I do not notice its existence except for the added 4G totoal physical memory and almost zero swap usage under Linux).
I would rate it 4 or 5 stars as a product. But the 2-star rating above is based on my unpleasant experience with the Patriot Memory's rebate program.
Here is my experience.
I bought it on 30 September 2010 at price of $93.98 (including shipping), the last day of the (then) $20 rebate. I mailed out the rebate form *with the UPC sticker on the memory package* following their instructions on the program the next day after I received it from Amazon, expecting to receive the $20 gift card in 6 to 8 weeks.
However, I received a card from Patriot Memory on 13 November 2010, telling me that
(quote begins)
...
Your claim is invalid for the following reason(s)
* The rebate requires the original 12 digit UPC from the product packaing.
Please submit the missing/corrected information , along with this postcard, to Patriot Memory at the address above by 11/14/2010.
...
(quote ends)
I feel ripped off because I am positive that I have correctly followed their instructions on including the UPC sticker. I also feel insulted because I am *required to respond by the next day*. I can wait for one and a half month and you cannot wait for another day?
I searched on Google for "patriot memory rebate scam" and found a few other customers shared similar experiences [...]. Though I do not think my experience is universal (otherwise the company should be taken down by the customer long ago), mine is bad, and the only confirmed one for me.
To wrap it up, based on my experience, this is a fine product. But you should think twice before buying from them if the rebate is one of the main reasons to choose them over their competitors.
In case that any Patriot employee comes across this review, you can look into my case by the Claim ID 60979332
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Patriot Memory's Signature Line DDR3 Non-ECC Unbuffered memory delivers the quality, reliability and performance expected for today's computer needs. These 4GB modules are designed to run at PC3-10600 (1333MHz) at CAS 9 latency timings. Built using specific build-of-materials (BOMs) we ensure that every module meets and exceeds industry standards: offering you a hassle free upgrade. We certify every component that goes into our modules, including the modules themselves, which must pass strict standards to ensure compatibility, quality and reliability. With free customer service and a lifetime warranty, Patriot Memory's Signature memory modules are a perfect system upgrade option.
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